Shipping and return policies for Crazy Atoms
- Shipping Info
Tired of ordering something online and waiting for weeks to receive it? So were we. That's why we developed one of the most advanced production and shipping systems on the Internet. And it's why we aim to ship your orders in 24 hours! (Remember, these are made-to-order custom products!).
Immediately after you complete your purchase at Zazzle, your order is sent to our production facility, manufactured, and packaged with great care.
For information on shipping rates for Zazzle Custom Stamps, our customizable postage product, within the United States, click here . We regret we cannot ship Zazzle Custom Stamps outside of the United States.
For information on shipping rates for all other products, select your destination:
Canada & Mexico
If you don't love it we'll take it back.
We strive to exceed your expectations with every product you receive. All products are made with the best materials using our special digital printing and embroidery technologies, and most are produced within 24 hours.
If you are not satisfied for any reason, you may return any unused products for a replacement or refund within 30 days of receipt, subject to the following exceptions:
Shoes: Keds Studio custom shoes are made-to-order specifically for you, so we cannot accept returns.
Stitch Files: In order to obtain a refund of the stitch file conversion fee, you must contact customer support within 10 days of receiving your embroidered product(s) and you must return the product to Zazzle. If you posted an embroidered product for sale to your store without ordering a product, you must request a refund of the conversion fee within 10 days of the date Zazzle uploaded the stitch file to your "My Images" library, which will be indicated by the "sent date" of the stitch file confirmation email sent to you. If Zazzle refunds the stitch file conversion fee, the stitch file will be deleted from your store.
To return your items:
Contact Customer Support to receive a Return Merchandise Authorization (RMA) number. Please specify whether you want a replacement or refund.
- Return Policy
At Zazzle, our #1 priority is to make sure you have a secure, safe and satisfying experience.
The Zazzle Secure Shopping Guarantee: Your credit card transactions with us are 100% safe. Period. Our secure server software (SSL) is the e-commerce industry standard and encrypts all payment information when you make a purchase. This means no one will ever gain access to your private information.
The Zazzle Promise: If you don't love it, we'll take it back. If you are not 100% satisfied, you can return it for a replacement or refund within 30 days of receipt.
Please note Keds Studio custom shoes are made-to-order specifically for you, so we cannot accept returns.